FAQ

What do I need help with?

General

  • What days are you open?
    • We are open 7 days a week, 10am-7pm Monday- Friday & 8am-6pm Sat & Sun. Closed on public holidays
  • Can I have a consult with Jeannie? What does it involve and does this cost anymore on top of my treatment?
    • Yes you can have a consult with Jeannie, request this when you contact us, you can hear Jeannie being interviewed on the website here is the link http://offline-thepodcast.com/jeannie-bourke-episode-1 The consult is complimentary (allow 45mins) when you book in for either Intuitive Facial 90mins , Intuitive Body 90mins or Intuitive Package 90mins
  • I just want a standard facial/massage, which one should I choose?
    • We recommend you choose Intuitive Facial or Massage.   Where we can tailor an intuitive treatment to your needs. 
  • How long have you been operating for?
    • Venustus has been operating at the same location for over 30 years.
  • I have very sensitive skin, will your product irritate it?
    • If you have very sensitive skin we recommend Intuitive Facial and when filling out our consult form, please all history of reactions & everything you feel is relevant
  • What product do you use?
    • Organic Aromatherapy Skincare, Body care, Essential oils – Venustus Organic Private Label, Choose Cruelty Free & Australian owned, Australian made
  • Can I get a receipt and claim on my massage?
    • Currently, no

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