FAQ

What do I need help with?

General

  • What days are you open?
    • We are open 7 days a week, 9am-8pm Monday- Friday & 8am-6pm Sat & Sun. Closed on public holidays
  • Can I have a consult with Jeannie? What does it involve and does this cost anymore on top of my treatment?
    • Yes you can have a consult with Jeannie, request this when you contact us, you can hear Jeannie being interviewed on the website here is the link http://offline-thepodcast.com/jeannie-bourke-episode-1 The consult is complimentary (allow 45mins) when you book in for either Intuitive Facial, Intuitive Body or Intuitive Package
  • I just want a standard facial/massage, which one should I choose?
    • We recommend you choose either a remedial/rock massage. We can also tailor an intuitive massage to your needs. If you want a standard facial - we recommend either the Soothing or the Geisha facial.
  • How long have you been operating for?
    • Venustus has been operating at the same location for over 30 years.
  • I have very sensitive skin, will your product irritate it?
    • If you have very senistive skin we recommend the Soothing Facial
  • What product do you use?
    • Organic Aromatherapy Skincare, Bodycare, Essential oils – Vensutus Organic Private Label Choose Cruelty Free & Australian owned, Australian made
  • Can I get a receipt and claim on my massage?
    • Yes you will need to book a Remedial massage and request Kayo.

Questions?